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Orthopedic Memory Foam Pillow

19 reviews
100% of buyers enjoyed this product! 1721 orders
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  • Item Type: Pillows
  • Material: Cotton, Memory Foam 
  • Size: 50 x 30 cm
  • Weight: 0.545 kg
  • Features: Pillow, Orthopedic Pillow, Cotton Pillow, Memory Foam Pillow

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of burbursc (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://burburs.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

19 reviews
100% of buyers enjoyed this product!
5 stars
(19)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 star
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Buyer
Review
M***a
verifed buyer
10 Nov 2019

Excellent pillow, at first solid, but then softened, there are no extraneous odors, it is very convenient to sleep, both for children and adults, I order not the first time, very satisfied!

Customer
verifed buyer
8 Nov 2019

ok

D***a
verifed buyer
8 Nov 2019

Fast delivery by Courier 5 days. No unpleasant smell. Maybe a little low, but the recipient appreciated)

S***k
verifed buyer
5 Nov 2019

Pillow got in appearance and touch cool yet not tested today I'll try

B***b
verifed buyer
3 Nov 2019

Delivery to the house, there is a smell. I bought the child, I like it very much

C***a
verifed buyer
1 Nov 2019

Very fast shipping

R***i
verifed buyer
1 Nov 2019

Excellent foam and great quality and comfortable for those who advance to sleep on the back and thanks Excellent foam and comfortable for me prefer to sleep on a small back.

V***n
verifed buyer
1 Nov 2019

I order a second time, everything is fine

Y***v
verifed buyer
31 Oct 2019

Came quickly, excellent product, recommend

N***r
verifed buyer
31 Oct 2019

Just like on the Picture, came in DE in a Week, good Quality

T***a
verifed buyer
30 Oct 2019

Pillow came very quickly, good quality, delivery from Courier

O***a
verifed buyer
30 Oct 2019

Received at the post office. delivered in a week. pillow in general is not bad. I ordered to understand the difference from the pillow for 3500, which is sold in a special store. maybe the difference is, but not 5 times. I tried to lie down, my head is comfortable. let's see how we sleep. you can order.

C***n
verifed buyer
29 Oct 2019

good quality I recommend very very happ

J***a
verifed buyer
29 Oct 2019

Cool pillow! Memory effect is! The height suits me, it does not seem small! I'm happy! Arrived in 4 days

A***v
verifed buyer
29 Oct 2019

Children really liked

A***v
verifed buyer
29 Oct 2019

Delivery in Russia to the Moscow region. 3 days. He has no rosy odors. The pillowcase immediately washed, the pillow was ventilated for a couple of hours on the balcony. First ordered children (2G. And 5 years), sleep on them with pleasure. Additionally ordered for myself, because. I do not like high pillows. I think that for a child such a pillow is ideal, and for an adult for an amateur.

V***r
verifed buyer
28 Oct 2019

Ordered 22.10, received 25,10. Unexpectedly, but very nice! Brought the courier straight to work. Packed bent in two, recovered quickly. The quality is excellent. The smell is light, removed the pillowcase rinsed and everything, the problem is solved. The first three days of sleep were almost gone. The period of addiction))) for that now I sleep perfectly, the neck does not hurt, the sleep is healthy! Compared with an expensive pillow in the store, the difference is only in price and height, I do not need a high one, so it came up perfectly. For such money Super!

C***a
verifed buyer
28 Oct 2019

The courier brought in early Monday morning. We decided to try it, lay down and could not get out of a cozy crib, I was late for work for half an hour :( I'll order another guy, he still does not go to work.

Customer
verifed buyer
27 Oct 2019

It looks so comfy I love the pillow. Quality product and fast shipping. Thank you store.

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